Contact information
Contact Information
Veltow is committed to maintaining clear and accessible communication with our customers.
For questions about products, purchases, shipping, returns, refunds, or general customer service, you can reach us using the following information.
Store Name: Veltow
Website: Veltow.store
Email: support@Veltow.store
Phone: +1 (604) 671-2261
Mailing Address:
4464 8th Ave W
Vancouver, BC V6R 2A2
Canada
Order Support
When contacting us about an order, please provide your order number and the email address associated with your purchase whenever possible.
This allows our team to identify your order more efficiently and provide appropriate assistance.
Returns & Refunds
For return or refund requests, contact:
Please contact us before shipping a return so we can provide the appropriate instructions.
Business Communication
For general business, website, product, or policy-related inquiries, you may also contact us through the email address listed above.
Veltow was established in 2022 and serves customers through our online store.